What are Factory Reconditioned or Refurbished Power Tools?
For minor cosmetic or technical defects some tools will inevitably be returned to the manufacturer. There are several reasons why a product might be returned to the manufacturer:
-- The box was opened before the product was sold. (Once the box is opened, the item can no longer be sold as new.)
-- The item was purchased by a customer who then returned it, either because it was the wrong product or for whatever reason the customer decided he or she didn't want it. Such an item may have been used for a short period of time, or it may not have been used at all.
-- The product had a cosmetic blemish, the box was dented, or there was some other minor defect.
These tools are then rigorously inspected, tested, and restored to meet all factory specifications, and deemed it to be in like-new condition. "Like-new condition" means that the item may contain cosmetic blemishes but is otherwise in perfect working order. Factory standards are high, and every reconditioned tool must pass a series of strenuous tests before approval. Essentially consumers are getting the same tool (perhaps even a better tool for all this checking) with the same manufacturer warranty, for a fraction of the price.
What's the Advantage of Buying Discount Factory Refurbished Power Tools?
MONEY SAVING - The price you pay for a refurbished/reconditioned tool is significantly lower than retail, In fact, reconditioned tools generally cost around 30-50% less than their retailing counterparts.
(Note that prices and availability are subject to change.)
HIGH QUALITY - Factory refurbished tools or reconditioned tools are also of very high quality. In fact, refurbished items typically have very low return rates compared to retail goods because they've been so carefully inspected. (Quite often, manufacturers will inspect only one or two items out of every "lot" of brand-new merchandise. A thorough inspection is given to each and every factory-reconditioned product.) Amazon.com's team of buyers selects only the highest-quality refurbished/reconditioned tools from well-known manufacturers such as Bosch, Bostitch, DeWalt, Hitachi, Makita, Milwaukee, Ridgid and more.
FULLY WARRANTIED - All products carry a manufacturer's warranty of at least 1 year and are backed by Amazon.com's 30-day return policy.
Do Refurbished Power Tools Come in Their Original Packaging?
These products may or may not come in their original packaging, depending on the manufacturer and the product. Some items will arrive in a regular retail box with a sticker that indicates it's been reconditioned or refurbished, while others may be repackaged by the manufacturer in a plain brown or white box. Check the product description for details.
What's the Difference Between "Reconditioned, Refurbished and Remanufactured"?
The terms factory "reconditioned", "remanufactured" and "refurbished" are largely interchangeable--they'll sometimes vary depending on the manufacturer and the product line. Rest assured that all such products sold through our site meet the same factory-reconditioned standards outlined above.
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